SHIPPING INFORMATION

Orders placed with Obo Limited are delivered free of charge within the UK. 
Please email us at wellbeing@obolife.com if you have any enquiries from outside the UK.

 

RETURN

How do I return my order?

1. All items must be returned within 28 days, in perfect condition, unused, with the tag still attached to the item in all original boxes and packaging. Should any item(s) not be in perfect condition upon receipt, Obo Limited will not accept them.

 

2. To return or exchange an item, please get in touch with us at wellbeing@obolife.com.

 

3. We strongly advise that all goods be returned via a recorded method of delivery (i.e. Royal Mail signed for, Royal Mail Special Delivery or via a courier) and that you get a 'proof of posting' certificate from your Post Office or carrier. This will cover you if the goods are lost in the post. Obo Limited will not be held responsible for any returns that do not reach us and you will remain billed for lost items.

 

4. Obo Limited does not cover the cost of returns (unless stated otherwise).  

Please send all returns to:

Obo

Unit 2S Penn Street Works

Amersham

Bucks HP7 0FA

 

Refunds will be processed within a maximum of 30 days after receipt. You will receive an email to confirm once the refund has taken place, but it may take a few days to show on your bank statement.

 

Exchanges will be dealt with as soon as we receive your returned goods. If the exchange is for something of a higher value, we may require some of your card details again. Alternative products can be exchanged according to our stock availability. If we do not have the desired replacement you will receive a full refund and an email confirming this.